Delivery and TakeAway | March 31
SL. No.
Product Features
Gold
Platinum
1
Technology
Delivery, Takeaway, Gifting and IRD
✔
✔
Journey for known and returning Users
✔
✔
Cancellation and re-order
✔
✔
Instant ordering or Schedule orders
✔
✔
Personalised message for Gifting
✔
✔
Partner App
✔
✔
Setup and real time Menu Management
✔
✔
Order Management
✔
✔
Feedback Management
✔
✔
Revenue Management
✔
✔
Landing Page
✔
✔
Customer Support all days
✔
✔
Voice, Email, Chat 9 am to 6 pm
✔
Voice, Email, Chat 9 am to 12 midnight
✔
Tech Support
✔
✔
Email and Chat 9 am to 12 midnight
✔
Voice, Email and Chat 9 am to 12 midnight
✔
Reports and MIS
✔
✔
2
Marketing and Customer Life Cycle Management
Google and Social Set up
✔
Engage with Chef, Promotions
✔
Benefits Management (Promo Code, Vouchers, etc.)
✔
Promotions management
✔
Social engagement with Sharing Menu on and links
✔
Multiple interventions a year
✔
Web Pages
✔
3
Integrations and Customisation
✔
POS
✔
Third party feedback management system
✔
Fulfilment Partner app
✔
Integration with company's existing third party digital assets
✔