Cookies are small text files stored on your computer, mobile device, or browser when you visit certain web pages or use our digital services.
At TLC Group (TLC Group includes group companies and their affiliates i.e., TLC DigiTech Pvt. Ltd., Goodtimes Marketing Pvt. Ltd., SLS Software Pvt. Ltd., TLC EMarketing Pvt. Ltd., TLC International Limited, Nairobi Kenya, TLC International W.L.L. Bahrain, TLC Digitech (Private) Limited, Sri Lanka hereinafter collectively referred to as “TLC”), we use cookies to improve our websites, enhance your digital experience, support reservations and membership journeys, remember your preferences, and help you navigate our websites and applications efficiently. If you choose not to enable certain cookies, you will still be able to use our websites; however, some functions such as reservations, loyalty access, personalized offers, or membership services may not work as intended. Throughout this Privacy Policy, references to “we”, “us” and “our” refer collectively to TLC. References to “you” and “your” refers to User.
1. Cookies Present on Our Website Include
- Session Data
These cookies allow our web servers to respond to your actions on the website such as browsing pages, completing reservations, maintaining secure login sessions, and supporting payment or membership workflows. These cookies are necessary for the functioning of the website and operate on legitimate business interests.
- Web Analytics
These cookies help us understand how visitors use our websites and applications, including browser usage, visitor numbers, page visits, traffic sources, and exit points. This information helps us improve website performance, customer journeys, and overall user experience.
- User Preferences
These cookies help us remember your preferences, including language selection, saved login settings, loyalty preferences, and customer journey continuity for current and future visits in order to provide a more seamless and personalized experience.
- Marketing and Personalization
These cookies help us deliver relevant offers, measure campaign effectiveness, support customer engagement journeys. They may also support audience segmentation, remarketing, profiling, and communication preferences where consent has been provided.
- Third-Party Cookies
Certain third-party service providers may place cookies on our websites to support analytics, advertising, attribution, customer engagement, embedded content, and operational functionality. These providers operate under their own privacy and cookie policies.
- Security and Fraud Prevention
These cookies support fraud detection, access management, consent recording, system protection, and security controls to ensure safe and reliable use of our digital platforms. They also help us maintain compliance with applicable privacy and security requirements.
2. Cookie Consent
At your first visit to websites managed by TLC, you will be prompted to accept or refuse cookies. Most web browsers allow cookies by default. You can manage your cookie preferences through your browser settings. If you prefer, you can change your browser settings to block or delete cookies. Please note that disabling cookies may impact certain website functions and your overall experience.
Last updated: May 2026
